FAQs
Getting Started
How do I get started? Simply download the CARGOPAS mobile app via google play or apple app store. Create a FREE account and complete our verification process.
How can I find the right carriers for my load? First, specify the job details including movement dates, pickup/drop-off location, load specification or classification. Then, use the search feature to find carriers that match your need.
Are my payments secure? All payments transactions are highly secure and 100% protected. We utilize Paystack API – with PCI level 1 data security compliance (highest certification in global payment processing)
Navigating Transactions
What is the payment process for services rendered? Shippers can hold payments in escrow till delivery is confirmed at drop-off location. Once delivery is confirmed, the payment is then released using a security code to protect transaction.
How can I access job information? A user dashboard is available to review job history, total earnings, total travel distance, and more.
Can I navigate directions with this App? No, CARGOPAS utilizes google maps to track load movement and points. Real-time navigation not available at this time.
What is our security standard? We use third-party APIs to manage payments, location, verification and process validations. This helps mitigate transactional risks and vulnerabilities. We adhere to strict data privacy and security protocols.
How can I resolve a dispute? Please contact CARGOPAS at support@cargopas.com for assistance.
Deployment Market
Where does CARGOPAS operate? We focus on frontier and emerging markets with a level of transactional risks. Starting with Nigeria, Ghana, Kenya and South Africa
What is the business model? We operate as an e-marketplace platform to connect users, secure payments, track loads and maintain a safe space for business transactions.
How do I get reliable carriers? We operate as an E-marketplace platform to connect users, secure payments, track loads and maintain a safe space for business transactions.